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Support

Get Help

For questions about your Anvil account, the iOS app, or your business data, email our support team directly. We typically respond within one business day.

Common Questions

• How do I log in to the app? Use the same email and password you set up on anvil.zonde.io. Accounts are created by your business owner on the web portal.
• I forgot my password. On the login screen, tap "Forgot password" and enter your email. You'll receive a reset link within a few minutes.
• The app isn't syncing. Pull down on the jobs list to force a refresh. If the problem persists, log out and back in. Your data is safe on our servers.
• How do I attach photos to a job? Open the job, go to the Photos tab, and tap the camera icon to take a new photo or choose from your library.
• Where do I manage customers and invoices? Customer management, invoicing, and proposals are handled on the web platform at anvil.zonde.io. The mobile app is optimized for field technicians on the go.
• Can I use the app offline? Yes. The app stores your assigned jobs locally. Changes sync automatically when you reconnect.

Account & Billing

Anvil accounts and subscriptions are managed by your business owner on the web portal. If you need changes to your account or have billing questions, contact us at [email protected].

Privacy & Data

See our Privacy Policy for details on how we handle your data. To request data export or deletion, email [email protected].